![]() Yes I do have GoPro Studio installed, so I tried that solution first, and it did solve the issue. If the GoPro-solution does not fix this for you, you could also try the instructions here. If you don't have GoPro installed, could you tell what media players you are using? In some instances, if you have deleted Windows Media Player, re-installing it might help. Here it is: errors are sometimes caused after accidentally uninstalling some required DLL's - this might have happened for instance if you have uninstalled some media players.ĭo you happen to have GoPro installed on your computer? If you do, you could try the instructions here. Originally posted by Lantea:I get an error when I try to start the game. I hope this helped! Let me know how it goes. If you do send us an email, please link this topic and mention your username in it, so we know it's you. If that does not help, you please email us to support frozenbyte com with a detailed description of your issue, along with your system information (operating system, etc). The Enchanted Edition's options.txt is located on %appdata%/trine1 (In Windows, just paste that to Explorer and you should find it) You can locate the first Trine's options.txt from the game's config folder: \Steam\SteamApps\common\Trine\config\options.txt If this happens in the original Trine, you could try what SpectatorX said, though he accidentally seemed to give you the path for Trine 2's options.txt. You can find instructions on how to report issues on the first post of the Beta thread. You can also post a detailed description of your issue to the official Beta thread (a pinned thread at this forum, also linked above in this post), which might help us to look into this more. Are you playing the original Trine or the Enchanted Edition? We are currently looking into mouse issues with the Enchanted Edition, so if you're playing that then all I can really say is to apologize for the inconvenience and ask you to wait. I've tried verifying integrity of the game cache and re-downloading it already and neither of these have helped as well as restarting after both of these Sorry to hear about this issue. Originally posted by Myantro:Is it in here that I post this? My game does not show the mouse cursor so I can not see what I'm clicking on. If installing/reinstalling PhysX does not work, please follow the link to see other common solutions. ![]() The most common cause for these issues is that you are lacking PhysX drivers [which Trine requires to work. Please see the above link for the most common issues and solutions. If you send us an email, please link this topic in your mail. All other relevant information you can think of is handy too, such as error logs or error messages. For support requests, remember to tell us your operating system and other system information. Please remember to report your issue/question in detail. If you can't find the answer for your question, feel free to contact us either through these forums or through email: Support Frozenbyte com There are quite a few differences between these two because of the port to a different engine, so we will need to know the version for us to be able to help and answer questions. :) If you can't find a solution there, remember to mention whether you issue concerns the original Trine or the Enchanted Edition when you are submitting your support request. If you are having issues or questions about Trine, please check out the below links before making a new post.
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