![]() Optimization for mobile devices is more than just making the page responsive. Make sure the Contact Us page is optimized for mobileĪs of 2022, mobile users represented almost 60% of web traffic. Keep it simple and easy to navigate on all devices. Instead, use generous whitespace and legible fonts. Avoid distracting additions such as complicated visual designs and animations. Your Contact Us page should have a simple design that focuses on a single goal - enabling visitors to contact your business. We will get back to you within 1-2 business days.” 9. Include a confirmation message that reassures visitors and gives them a clear idea of when they should receive the response. When users submit a request in a contact form, they rarely expect to get an immediate response from a business, but they generally want to know how long it will take. JetBlue provides a list of options that help travelers solve their problems. When adding an address, try to share a Google map with the pin so site visitors won't have to open a separate tab in a browser to locate your office. If you have a physical location, include the full address of your office to help people find your business and increase the level of trust in your organization. Provide the physical address along with a map Think about what your target audience will want to find on your Contact Us page, and cater to that. Where a photographer might want to provide a single phone number and email address, a corporation might want to list the phone numbers of different departments. A professional photographer’s contact page will look different from a large corporation’s. ![]() The details you provide on your Contact Us page largely depends on your business. Offer relevant details about your company Use actionable labels such as “Send message” rather than vague labels like “Submit.” 5. Small details like the label of the call-to-action (CTA) button also matter. Most of the time, it's enough to include only three fields- visitor's name, email address, and a reason for the message. Eliminate all unnecessary form fields and only ask for essential information. But despite that, many designers still make contact forms overly complicated for users by adding too many unnecessary fields. The contact form is by far the most common element of the Contact Us page.
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